Government Discussion Question ( Essay) Essay Example | Topics and Well Written Essays - 500 words - 1

Government Discussion Question ( ) - Essay Example rment to upset any illegal demonstration by the Congress and saw that the legal executive â€Å"will consistently be the least risky to the political privileges of the Constitution since it will be least in ability to pester or harm them†. His perception was on the premise that the legal executive has â€Å"no impact over either the blade or the purse† meaning the Court couldn't impact either the authoritative or the official. Concurring with Hamilton’s sees on the intensity of the Court, O’Brien in his examination of the job of the Supreme Court in American vote based system recognizes constraints of the Court in the matter of strategy making and bringing social change having without anyone else â€Å"no opportunity to determine incredible issues of open policy†. In any case, he repudiates Hamilton’s dispute that the Court is â€Å"least dangerous† and battles that it is no more so. The Supreme Court, as per O’Brien, by getting progressively extremist has become a â€Å"storm center† of national legislative issues. Hamilton’s vision of a totally free Court has not appeared and rather the legal executive has ended up acting under outside weights from the official, governing body and the general assessment. Without the intensity of â€Å"the blade or the purse†, the Court depends for the effect of its decisions and their impacts on the policymaking on the political establishments of the nation and the popular sentiment. The encounters ensuing upon the school integration administering in the Brown v. Leading group of Education case (1954) is a pointer to the Court’s policymaking restrictions. Hamilton’s perception that â€Å"there is no freedom if the intensity of judging be not isolated from the authoritative and official powers† was planned to imply that people’s majority rule right would be in harm's way if the Court doesn't autonomously act to maintain that right. A similar concern is reflected in O’Brien’s contention for the Court to be an organization of renown liberating itself from the political

Raising Healthier Kids of the New Zealand Government †Free Samples

Question: Talk about the Raising Healthier Kids of the New Zealand Government. Answer: Presentation Today pace of corpulence has extended extraordinarily in New Zealand over the span of the last a quarter century(Britain, 1942). Heftiness is dominatingly crippling to the adolescents. It is connected with poor informational achievement and the troublesome assault by maladies. Stoutness is the principle issue that compromises the soundness of the kids in New Zealand. In the year 2014, eleven percent of all children developed two to fourteen years were hefty..(Kumanyika, 2007) Bringing up Healthy Kids The raising of sound kids target goes for mediating in their initial long stretches of life to empower progressively solid advancement of the kids. The objective will ensure that any four-year-old kid recognized as overweight is to be offered with a referral to manage any wellbeing entrapment and organizations that may be relied upon to help sound living that is movement and nutrition.(Institute of Medicine (U.S.) Glickman, 2012) The plan involves a heap of exercises that expect to stay away from and supervise heftiness in youths and adolescents as long as 18 years of age by focusing on: directed answers for the hefty people, progressively supporting those at risk for getting the opportunity to be discernibly fat and wide approaches to manage sound choices less complex for each and every New Zealander(Waters, 2010). Ongoing activity of bringing up more beneficial children One of the exercises of bringing up increasingly solid youngsters is access to sustenance and physical activity. Families suggested through the B4SC program will have upgraded access to food and physical development programs, for instance, Active Families. In the dynamic families the guardians and children are urged to eat just solid food and to likewise be dynamic truly. The drawn out objective of this program is to guarantee that the youngsters get genuinely dynamic for at any rate one hour of the day, eat a broad assortment of solid decisions and be more advantageous as a rule. Most districts have standard social affair development meetings. These are held at bunch centers and may include: data and preparing about wellbeing, thriving and physical activity, physical development and clinging to a decent eating regimen appeal, target setting and review, a physical development meeting this may include: wellness circuits, altered diversions, sports and oceanic activities. Youths go about as a social occasion on particular goals and achievements and find the opportunity to meet and chaos around with different children and families who are a bit of the program. If gathering meetings are not available in your general region, your family will, regardless, get support through home visits. Families and whanau can get some answers concerning great consuming less calories through their incorporation in the Active Families program. Individuals acknowledge hands-on adjusting, for instance, general store visits, mark scrutinizing workshops and cooking. When your child has accomplished the long stretch destinations of being more advantageous and progressively dynamic, they will proceed onward from the program. Your GRx Active Families facilitator will help interface them to various activities in the gathering. This ensures their lifestyle switch is kept up including step by step physical activity by the wh?nau/family. Proposals on the most ideal approach to improve towards the achievement of this goal: Frameworks to elevate simpler access to more beneficial nourishments So as to urge individuals to eat healthy, the solid nourishments should initially be effectively available and furthermore moderate. At the point when more beneficial nourishments are not promptly accessible, keeping up a decent eating routine may demonstrate troublesome. Schools are the best condition for amplifying the accessibility of increasingly sound nourishments for the youthful people(Institute of Medicine, 2005). Different regions that solid nourishments can be given in incorporate pools, stops and play territories. networks need to enhance setting up more general stores in the rustic zones also. General stores and staple goods have a bigger possibility at giving more advantageous nourishments however at progressively costly expenses contrasted with supermarkets(Institute of Medicine P. L., 2009). Research has indicated that underserved territories have not many or no general stores by any means. Expanding number of general stores in these zones may really urge the individuals to buy the more advantageous nourishments. networks ought to be urged to buy nourishments straightforwardly from the ranches Buying nourishments privately developed in the area is increasingly moderate. Nourishments direct starting from the earliest stage likewise viewed as more solid than handled foods.This additionally upgrades fiscal improvement at the local level, and add to environmental practicality. Yet no verification being conveyed to connect neighborhood sustenance creation and wellbeing results, an assessment has been financed to research the potential dietary and clinical favorable circumstances of eating privately delivered food. Government Should Enhance Infrastructure that supports Walking Foundation that bolsters physical movement like running or strolling joins yet isn't limited to walkways, pathways, walking trails, and bystander intersections(Zealand, 1983). Strolling is a reliable, direct force physical development in which by and large far reaching amounts of individuals can include in. All around framework that supports strolling is a crucial part of the created condition and has been demonstrated to be identified with physical action in adults and children. Strategies to Encourage Communities to Organize for Change Network alliances involve open and private-part affiliations that, along with particular subjects, work to achieve a typical target through the arranged usage of advantages, activity, and movement. Potential accomplices in bunch alliances focused on weight repugnance consolidate yet are not compelled to assemble affiliations and pioneers, human administrations specialists, close by and state general wellbeing workplaces, adventures (e.g., building and advancement, diner, sustenance and refreshment, and redirection), the media, educational foundations, government (checking transportation and parks and entertainment divisions), youth-related and strict affiliations, not-revenue driven affiliations and foundations, and businesses.(Gillespie, 2007) The suitability of gathering alliances originates from the various perspectives, capacities, and ability that are joined to advance toward a mutual target. Moreover, alliances produce a sentiment of the gathering, update occupants' commitment in bunch life, and give a vehicle to amass fortifying. Research in tobacco control shows that the proximity of antismoking bunch alliances is connected with cut down paces of cigarette usage. Taking into account this investigation, it is possible that bunch alliances might be amazing in envisioning robustness and in improving physical development and appropriate eating regimen. End The above examined suggestions can help significantly in diminishing weight and consequently bringing more advantageous children up in New Zealand notwithstanding the previously existing activities. I demand the supervisory group to sympathetically think about my proposition. References Sound people group: What nearby governments can do to decrease and forestall corpulence. (2010). Atlanta, GA: Centers for Disease control and Prevention. England, G. (1942). Parliamentary discussions (Hansard). London: H.M.S.O. Commission, S. P. (1900). PIN: Pacific Islands sustenance. Noumea, New Caledonia: South Pacific Commission. Gillespie, L. (2007). Physical movement for solid; certain children: rules for sustainablebphysical action in school networks. Wellington New Zealand: Learning Media. Establishment of Medicine (U.S.) Glickman, D. (2012). Quickening progress in corpulence avoidance: Solving the heaviness of the country. Washington DC: National Academies Press. Foundation of Medicine, K. J. (2005). Forestalling youth corpulence: wellbeing to be decided. Washington DC: National Academies Press. Foundation of Medicine, P. L. (2009). Neighborhood government activities to forestall youth corpulence. Washington DC: National Academies Press. Kumanyika, S. B. (2007). Handbook of stoutness anticipation: An asset for wellbeing experts. New York: Springer. Maskill, C. . (1991). A sound profile of New Zealand young people. Wellington: Department of Health. Ramukumba, T. (2012). A people group explicit mediation to diminish corpulence and related wellbeing dangers. Waters, E. . (2010). Forestalling youth stoutness: Evidence, arrangement and practice. Chichester, west Sussex: Wiley-Blackwell. Zealand, N. (1983). The New Zealand official year-book. Wellington, New Zealand: Govt. Printer.

Buying Electric Vehicles in Australia

As per Tucker (2016), most of electric vehicles sold in Australia are bought by business purchasers. In 2015, just 2000 EVs were sold, contrasted with the 1.1 million new petroleum and diesel fueled vehicles sold during a similar period (Tucker, 2016). This event can be best clarified by the idea of value versatility of interest. The interest for electric vehicles adheres to the law of interest which specifies that the higher the cost of the item the less buyers are happy to buy the item. In this way, given the costs for EVs are a lot higher than the costs of customary engine vehicles, purchasers are increasingly hesitant to move to the new item. Ordinarily, the value versatility of interest is influenced by the presence of substitutes and the extent of consumer’s salary that is spent on the item. Typically, EVs have a high versatility of interest (Fan &Hyndman, 2010). For the most part, this is on the grounds that the product is considered as an extravagance decent whose buy can be deferred to a later date. In addition, there are different other option and less expensive substitutes that the purchaser can purchase rather than the exceptionally valued EVs. The appeal versatility for the EVs has brought about insignificant deals to singular clients who incline toward less expensive petroleum fueled vehicles. Interestingly, business purchasers select to purchase the items and resale them later to forthcoming purchasers at a more noteworthy benefit. The current extravagance vehicle charge affects the EV advertise. Customarily, high charges are an extraordinary disincentive to people trying to buy any type of merchandise. Regularly, charges increment the expense of purchasing an item by expanding the value payable for the item. In this manner, the extravagance vehicle charge forced on EV vehicles forces tremendous expenses to the buyer. In that capacity, the assessment prompts a higher forthright price tag, along these lines debilitating potential purchasers from buying the item (Duff, 2015). It is important that while different nations offer stamp obligation decreases for EV buys, there are no such arrangements in Australia. Moreover, the Australian government gives no administrative assessment motivations to buyers to buy EV vehicles (Tucker, 2016). Therefore, this has essentially smothered the interest for electric vehicles in the nation as most people see them as too costly contrasted with the elective petroleum vehicles. Reports demonstrate that vendors would prefer not to offer electric vehicles to the Australian populace (Tucker, 2016). All things considered, this circumstance is credited to the cost structure and potential income misfortune coming about because of the acknowledgment of EVs into the Australian economy. In particular, EVs have commonly low adjusting necessities that are less expensive than the customary diesel or petroleum controlled vehicles (Hills, 2014). Normally, most mechanical disappointments and upkeep costs emerge from the ignition motor of the gas fueled vehicles. Strikingly, these mechanical disappointments cost the shoppers a great deal of cash which go about as the essential wellspring of income and benefits for most vendors (Howard 2013). Be that as it may, the electric vehicle innovation is planned with not many moving parts, and their overhauling costs are negligible (Tucker, 2016). Thusly, this makes a money related irreconcilable situation and goes about as a disinc entive to vendors, who select not to sell EVs in the Australian market. It is normal to imagine that the EV market will extend and flourish later on given the adjustments in the asset showcase. Right now, the essential substitutes to electric vehicles are the conventional trains which completely depend on petroleum or diesel power. Given the pattern portrayed by constantly rising oil costs brought about by repetitive variances in the gracefully of the ware, keeping up gas controlled vehicles may turn out to be very costly later on. Along these lines, the high oil costs will compel shoppers to look for elective items that don't require petroleum or diesel. Thusly, this will prompt an upsurge sought after for EVs in the nation. Also, government arrangements as to the earth will prompt an expansion sought after for EVs. Especially, severe enemy of contamination laws and hostile to outflow guidelines will compel makers to lessen their creation of customary vehicles and move towards the creation of earth maintainable vehicles. Likewise, receiving zero emanation vehicle possession impetuses for vehicle proprietors will make an actuation for people to buy EVs. Thusly, this will heighten the interest for electric vehicles. In particular, the adjustment in tastes and inclinations of customers for ecologically cordial vehicles will prompt the thriving of the EV advertise (Tucker, 2016). Consumers’ propensities and attitude are changing as they can perceive the various preferences that accompany the responsibility for. In that capacity, customer mindfulness with respect to the adequacy and eco-kind disposition of this innovation has expanded fundamentally. Subsequently, this will undoubtedly expand the interest for electric vehicles. It is significant that quickening the pace and the development of the EV advertise requires an organized and committed activity by the administration, producers, sellers and customers (Glerum et. al.). To start with, the Australian government should authorize steady approaches that will ensure that EV buyers can get their preferred full monetary estimation to move from the customary model vehicles to electric vehicles. Moreover, the administration ought to give considerable duty motivating forces and conclusions for EV proprietorship and buys. On a very basic level, this move will prompt a noteworthy decrease in the general cost of the item.  In turn, this will persuade and tempt hesitant people to buy electric vehicles, in this manner growing the market. In like manner, the legislature should offer purchasers extensive zero emanation vehicle proprietorship motivating forces to urge people to move the to the eco-accommodating electric vehicle innovation (Harvey, 2013). Strikingly, the impetus has been received in nations like the US and Europe and has worked brilliantly to improve and grow the EV advertise in these economies. The legislature in a joint effort with EV producers could likewise set up empowering framework to guarantee that EV proprietors have satisfactory access to ultra-quick charging stations. By so doing, they will ensure that EV proprietors will have accommodation without the dread of coming up short on charge. Duff, C. (2014). Why Australians aren't purchasing electric vehicles - yet. Vehicles Guide. Recovered 3 January 2017, from https://www.carsguide.com.au/vehicle news/why-australians-arent-purchasing electric-vehicles yet-30869 Fan, S. and Hyndman, R. (2011). The value versatility of power request in South Australia (first ed., pp. 1-17). Clayton, Victoria: Business and Economic Forecasting Unit, Monash University. Recovered from https://robjhyndman.com/papers/Elasticity2010.pdf Glerum, A., Stankovikl, L., Themans, M. and Bierlaire, M. (2013). Anticipating the interest for electric vehicles: representing perspectives and observations (first ed., pp. 12-24). Ecole Polythenique Feredale de https://transp-or.epfl.ch/records/technicalReports/GleStaTheBie_2012.pdf Harvey, D. (2013). Investigating the appropriation of EVs in the US, Europe and China; charging situations and foundation. Green Car Congress. Recovered 3 January 2017, from https://www.greencarcongress.com/2013/08/icct-20130806.html Slopes, G. (2014). Electric vehicle creator Tesla surges into the Australian market with Model S. ABC. Recovered 3 January 2017, from https://www.abc.net.au/news/2014-12-03/electric-vehicle producer tesla-dashes into-the-australian-advertise/5938528 Howard, B. (2013). EVs are better and less expensive, so why aren’t they selling? (In reality, they are). Outrageous Tech. Recovered 3 January 2017, from https://www.extremetech.com/outrageous/165094-evs-are-better-and-less expensive so-why-arent-they-selling-really they-are Exhaust, H. (2016). Why Australian vendors would prefer not to sell electric vehicles. Business Insider Australia. Recovered 3 January 2017, from https://www.businessinsider.com.au/why-australian-vendors dont-need to-sell-electric-vehicles 2016-1

Details of Homeschooling Essay Samples

Details of Homeschooling Essay Samples Know you can convince your readers to back up your status in the essay using three unique techniques. Finding out how to compose a persuasive essay might take a while. You may buy argumentative essay from a specialist writer. By abiding By the above-given hints you will readily accomplish an impactful argumentative essay. Thus, the above told six position essay topics will allow you to compose a very good piece to position essay, but be sure whatever topic you're selecting is simple to understand and on which you get a good understanding, otherwise you won't be in a position to create sturdy arguments. The subject of homeschooling is one that's fantastic for an opinion essay, particularly if you narrow down your prompt the proper way. Additionally, your topic sentence ought to be clear and precise. Another crucial disadvantage that accompanies the homeschooling alternative is the kid's socialization development. Speaking about the negative side of homeschooling, it will be a whole lot more difficult for a child to socialize since they are not at their peers the majority of the time. Essay topic Some people think that teaching children at home is ideal for a child's development while some feel that it's very important to children to go to school. A child is effective at their own pace has less s tress which results in better grades. It is clear that homeschooling has become the most appropriate option as soon as the youngster can't attend school because of health troubles. The homeschooling is the individual strategy, the chance to learn more about the direction with which the kid would like to connect their life. On the reverse side, as soon as a kid learns at home, she gets hardly any chance to interact with different children. In any case, a child who's homeschooling has the ability to find rest, immediate medical attention without needing to send messages between school and home. Homeschooling Essay Samples - Is it a Scam? College essay ought to be completed promptly in order to keep superior grades in your college. Occasionally, college essay help can be found within the university itself. Students should select a compelling topic to impress the audience together with their teachers. Students are given instructional plan which specifies what the student is anticipated to accomplish in the time fram e between meetings. What the In-Crowd Won't Tell You About Homeschooling Essay Samples Moreover, homeschooling is the chance to study directly what the little one wants, to pick the subjects where the student will benefit. Independent study is available to anybody. It is a different way of learning. The Fight Against Homeschooling Essay Samples Moreover, homeschooling isn't cheap which is the reason why the financial aspect needs to be taken into account too. The debate on homeschooling is a problem everywhere. Supreme level research on the subject of homeschooling can actually leave wonderful insights on the problem of homeschooling which could be useful in making the policies regarding the problems and dilemma of creating the effort for the access to schools as home. Secondly, homeschooling students are able to move on to a different topic anytime. You might discover that there are several diverse directories, which usually means you will have to find one that is definitely the most relevant to you. If you are searching for an extremely specific sort of samples, then you may need to go through several directories before you discover what you require. It's possible to also keep a close check on their wellness, diet and make sure that they're getting all that they might need to remain healthier. Failure to allow the child develop socially could have harsh side effects like social isolation and the growth of aggressive behavior around a huge crowd. The choice to homeschool your son or daughter is an immense, life changing decision. While not trying to change your head about the choices you have made for your son or daughter, I am attempting to inform you as to a number of the potential repercussions of being homeschooled. To understand mind mapping, one has to understand that human behavior is regulated by interior motives that aren't always visible on the surface. At precisely the same time that it limits the life span of a student within four walls of the house. Taking breaks at any moment plus the capacity to choose time during the day for the education can greatly help kids increase the degree of motivation and decrease the stress that the majority of the kids have at traditional schools. My homeschool curriculum high school is a true fun and I get an outstanding pleasure from it. To start with, the child has educational freedom as there's no need to adhere to a specific set of rules that's quite well known in most of schools. Homeschooling offers convenience for students when they're not have enough time to study or sometimes don't wish to study. Not a lot of families can afford to do that in the world today. Parents earn their decisions based on their social and financial beliefs and other facets based on the experience they have had with schools.

Remains of the Day as a Postmodern Novel - 5345 Words

Postmodern literature has its many spokesmen. Many would agree that Kazuo Ishiguro is not the most typical representative of this somewhat anarchistic literary and social movement, but he is certainly one of its most subtle and valuable artists. He uses the principles of post modernistic writing in a very meaningful way, and only after a thorough analysis can one fully appreciate all carefully constructed and presented elements trough which he successfully delivers his story. Remains of the day, as a novel, is a unique example of how a story of a personal fate of one man can reflect on such large, historical and social scale. Above all other motifs, the one of history, especially personal, individual history is the idea that dominates all†¦show more content†¦The eclecticism of post modern culture reflects in the postmodern art. The identity of a subject also subdues to these tendencies. The previous, modernist attempts of making a literary subject a stable and realistic construct is replaced by characteristic lack of fixation, lack of concern about durability and persuasiveness. Literary subject becomes not only visibly artificial, but even fragmented. Stevens artificial behavior and unreliability of the story he is telling is obvious from the perspective of his lacking of personal moral perspective over the actions of his employer. The most obvious example is the incident of firing of the two Jewish maids, which is the clear hint to the reader that Stevens perspective of life in Darlington hall is distorted. When he needs to question his absolute attitudes of duty and professionalism- the tern he himself uses is dignity- he goes into extremes (death of his father) and refuses to face the reality. Mrs. Kenton, threatening to resign on account of that incident, makes no such mistake. The delaying to inform the reader about the important events (such as his conversation with Cardinal which is of a great importance to clarify the role of lord Darlington in the Nazi propaganda) This, again, shows his delusions and misplaced trust, and we must rely on the behavior of other characters rather than Stevens words. As Salman Rushdie comments, the story of Remains of the day, told by Stevens, isShow MoreRelatedAnalysis of Colson Whiteheads John Henry Days1515 Words   |  6 PagesThesis: Colson Whiteheads John Henry Days is a quintessentially postmodern novel because of its cynical tone, its confluence of imagery, and its treatment of social and existential alienation. I. When the protagonist first arrives in West Virginia, his sense of alienation and isolation become poignant: setting the stage for what is becoming a postmodern novel. 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Contrary to my presumptions, I learned so much from reading these novels woven with postmodernists thought and can say with confidence that I am a better and more educated person for having read them. Postmodernism is not a wholly cohesiveRead More`` Postmodernism Or The Cultural Logic Of Late Capitalism `` Essay2351 Words   |  10 Pagesis committed to differential investigation of masterpieces and building design from what Jameson terms â€Å"high innovation† and postmodern works. He describes the postmodern mode of generation as a â€Å"social prevailing† in the wake of ideas like â€Å"depthlessness† or the concealment of depth, the fading of influence and pastiche, terms which as per Jameson identify with the postmodern type of production and experience. The idea of postmodernism quickly raises the issue of periodization, involved by the prefixRead MoreAnalysis of Mrs. Dalloway by Ââ€" Virginia Woolf Essay1460 Words   |  6 Pagesassociation based mainly on memory, with the support of imagination and the senses (mainly sight). We can compare the book to a tapestry where there are two strings being weaved together, separated from the narrative: - Clarissas party and all day long of arrangements; - The craziness and finally Septimus suicide. To abolish the distinction between dream and reality; the writer effects this by mixing images with gestures, thoughts with impressions, visions with pure sensations. The languageRead MoreMrs Dalloway1427 Words   |  6 Pagesassociation based mainly on memory, with the support of imagination and the senses (mainly sight). 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A Research Study Of Academic And Student Affairs - 785 Words

According to Kuk and Banning (2009), â€Å"different types of institutions appear to share general design and structural features within their student affairs organizations (p. 108). As the needs of our society have changed over the years, so have student affairs. As the demands on higher education increase and change, it seemed reasonable to redesign the organizational structure to be more flexible and adaptable to the environmental needs of the institution. As student’s needs change, student affairs will face new challenges and new opportunities where they will need to reconsider and recreate their programs for student success. The ERIC Clearinghouse on Higher Education, NASPA, and ACOA jointly conducted a national survey study of academic and student affairs collaboration that resulted in coordination between academic affairs and student affairs. Looking at the chart below, there appears to be a correlation between the use of Kuh strategies and successful collaborations. In addition, there appears to a parallel that exists between planned change strategies and the number of successful collaborations; however, there seemed to be some institutional variations. There is a similar pattern between restructuring strategies that used two or more methods. Planned changed appeared to be equally successful across all institutional cultures (Kezar, 2001). Student affairs emerged with the infusion of women and World War II veterans entering higher education. The landmark Supreme CourtShow MoreRelatedThe University Writing Center And The Academic Success Center1257 Words   |  6 PagesSummary The University Writing Center (UWC) and the Academic Success Center (ASC) are two of the university initiatives that help students enrich their academic experience. 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Today, technological advances have opened up a number of alternative methods for communication between students and advisors. However, as Jayne K. Drake (2011, p. 10) states, â€Å"Good academic advising also provides perhaps the only

Customer Satisfaction and Time Management free essay sample

When time is managed and organized wisely; it can make the difference between a productive day and a very hectic day. Using time management during an ordinary day can help reduce stress and simplifies life. Without have a plan on how to manage time, it can create stress in life and also forgetting important dates and deadlines. By not having some type of organization in life it will create chaos and will seem as if there is not enough time in one day to complete daily tasks. Every day will be a challenge to complete and it will be less productive. By not having an organized method to complete a day; it can result in frustration, stress, and not being able to accomplish much. Not making good use of time can affect people in many different ways. In general the days of the week can be very hectic and tiresome. A lot of frustration is usually the result of poor time management. Make a schedule; this will keep a focus on what need to be done. With effective time management you learn to overcome procrastination and you learn to prioritize. Once a plan is made and a day is organized people will instantly see the benefits of time management. Categorize task according to priority and urgency can identify tasks that are useless or unnecessary. Life without any form of organization is very stressful and less productive. This help in creating a more productive day. After completing a time chart it will be easy to spot time budgeting problems. This helps in reducing future commitment that can be avoided. One way to do this is by using an A, B, C, D label. That makes you much more confident and decisive in your choices, leaving much less space for guilt. Make sure your to do list corresponds with your schedule or calendar. Most people have a general idea of what needs to be done, but never actually take the time to analyze the steps that need to be taken in order to complete the task. The demands and the payoffs for increased efficiency get larger as your responsibilities grow. Finally I can say that the organizer of the said seminar did a great job. Great speaker was there. Wonderful topics was discussed and presented. Customer Satisfaction of Service * Marlon Valenzuela . the customer is always right is usually wrong. In my line of work I see this every day. I am a manager at an outlet store and dealing with customers is my number one priority. There are all kinds of customers, some will make you happy, some will make you scream or some will just be okay. Customers sometimes do not realize that our job is to help them the best way we can. I believe that some of the customers are abusing the â€Å"customer is always right,† because they know that the company does not want to lose them. A customer knows when they are wrong but they will still try to get something out of it because it does not matter if they are right or wrong, in their world they are always right. The first question they ask is â€Å"I want to see your manager. † That is where I come in and try nicely explaining to them the policy and that there is nothing more I can do for them. Just because I am the manager does not mean they will get it cheaper or better. On my previous jobs, I would tell the customer the policy but they still ask to see the manager. This is the part that gets me really frustrating because the manager will side with the customer and then I get the â€Å"customer is always right† speech, like I did something wrong. From what I have learned, having a few bad customers does not mean that the store will lose business; it means that the store might be worse by not agreeing with their employees. I believe that the employees and management need to work as a team and be positive, even when it comes to bad customers. All stores have bad customers and all stores hate it but can not get rid off them because once the complaint gets to the big guys, they make the customers right, that is where they are wrong. They need to appreciate their employees and tell the customer to find another store if they do not like our business. I had customers that complained and screamed and thought they were right but in the end they leave and they still keep coming back to shop [continues] Encourage Customer Complaints One public agency found that three quarters of its customers had no idea who to talk to if they had a problem. Many customers think its simply not worth the hassle to complain. They are skeptical that the organization will do anything or they may even fear retribution. Best-in-business organizations actively encourage customer complaints. Some companies even refer to what they do to encourage complaints as marketing their complaint system. Companies make consumer service cards available at the place of business. Many solicit feedback wherever they post or publish customer service standards, on all correspondence, on bills, and in the telephone directory. Some offer discount coupons to encourage customer feedback. Many publish information on how they can be contacted in more than one language. They publish 1-800 and other numbers for the company where consumers are most likely to see them, e. . , on the product packaging. Companies also market their complaint handling systems during conferences and meetings, in annual reports, newspapers, association circulars, videos, audio tapes, letters, press releases, speeches, training sessions and via electronic mail. Seek to Delight Their Customers The benchmarking partners often use the phrase delight the customer and go out of their way to exceed expectations. Often this mean s a compassionate ear. An insurance company has a special team that deals with the needs of grieving spouses. Companies give front-line employees the authority to award customers who have complaints with products, coupons, or even cash when it is necessary to resolve a complaint. Even public sector employees are able to give certain products and services to customers with complaints. For example, the U. S. Postal Service can give up to $20 in stamps when it is appropriate. One service company sets no limits on the front-line employees authority but tracks company norms for what it takes to resolve particular types of problems. Team leaders look at and discuss variances from these norms. Additionally, employees share ideas for ways to resolve complaints creatively within or below company norms. Understand Customer Expectations These organizations demonstrate a commitment to understanding the customers perspective. Most of the benchmarking partners send surveys to customers who have complained recently to see how satisfied they were with how the complaint was handled. Some call the customers to determine satisfaction. One organization surveys every fourth customer with a complaint. Another described complaints as free information about their customers needs and expectations. These organizations supplement surveys of people who complain with routine and often extensive data collection tools in order to understand their customers. Customers are surveyed to determine their level of satisfaction with existing services. Surveys are sent with questions, often in a Likert Scale format where the customer can select the degree of satisfaction on a scale, e. g. , from one to five. These surveys assess customer satisfaction with existing services, delivery of services, helpfulness of employees, and overall performance of the organization. Some companies add a few short questions to the end of customer calls or correspondence. Companies also survey their front-line employees for their attitudes as well as for their ideas for improved service, asking their employees to take the customers perspective. After the nearby community complained about noise levels, the Red River Army Depot changed the times they detonated ammunition and put listeners (members of the community) at check-points throughout the surrounding area to monitor noise levels. The partners focus on clear customer target groups. One company that serves a wide variety of customers decided to focus on its high-volume business customers. Three months after a high-volume business customer has complained, the company follows up to find out whether they are still using their services and, if not, the reasons for dissatisfaction. In addition, the company routinely solicits feedback before, during, and after service. It conducts focus groups and has established a Customer Advisory Council to drive decisions related to this key target group. Manage Customer Expectations These organizations do not wait for complaints to come in the door. They try to anticipate the needs and problems of customers and to set realistic expectations through customer education and communication strategies. Research shows that 40 percent of complaints come from customers having inadequate information about a product or a service. (5) Using customer feedback to understand customer expectations and needs, organizations educate their customers and/or the public on what they can expect from their products and services and what obligations and responsibilities their customers have. For example, one enforcement/ regulatory partner has extensive education on the requirements and reasons for utilizing their services. Know How to Say No Both companies and government agencies, especially regulatory agencies, need to draw limits. When it is not possible to give the customer what they would like, it is still possible for a customer to feel that he or she has been heard and has been treated fairly. A number of techniques convey concerncalling customers and telling them the company understands; giving the customer the best explanation they can; and being open and honest with customers concerning laws and policies of the organization. Being professional and considerate of customers enhances their view of the organizationeven when the customer may be disappointed with the outcome. A recent taxpayer letter to the Internal Revenue Service shows that the techniques cited above really work: For the first time in a long time, a communication from IRS is clear, concise, informative and user friendly. . The attachedwhile Id preferred not to have made the mistakepoints out exactly what happened and what needed to be done. In a small percentage of cases, it will be necessary to close a complaint when it is felt that the company or agency has done everything that can be done. Recognizing that it is not always possible to satisfy a customer, having procedures and trained staff to handle the se cases, is part of an effective complaint handling system. Keep the Human Touch One company found that it made a major mistake when it introduced enhanced information technology.